Privacy Policy for Dutystops Heating & Air Visitors

Last updated: October 2026

This policy tells you what happens to your information when you use dutystops.living, call the phone number shown here or send in a form. In it, "we" and "us" mean Dutystops Heating & Air. This page is a general template and is not legal advice.

What We Collect From You

When you fill out a form or phone us, you may give us details such as your name, phone number, email address, location and a short note about your heating or cooling problem.

What Is Collected Automatically

The site can also pick up some details on its own. These may include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked. In some cases they are recorded. We do this for quality checks and billing.

Why We Use Your Information

We use what we collect to:

• Match you with an independent HVAC provider that serves your area
• Pass your request to that provider so they can reach out to you
• Answer your questions and messages
• Understand how the website and phone lines are used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Information

Dutystops Heating & Air is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They use it to get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems. Examples are hosting, analytics and call-tracking companies. We may share information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws, though, treat sharing with marketing partners as a sale or a share. Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how people use it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, fix or delete your personal information. You may also be able to opt out of some kinds of sharing. To make a request, email contact@dutystops.living. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest update.

Questions

If you have questions about this policy, email contact@dutystops.living.